I can collect feedback using paper forms within my surgery, why do I need iWantGreatCare?

As part of the Friends and Family Test (FFT), as of December 2014 all GP Practices are required to collect large volumes of patient feedback for all it’s surgeries and feed this into the Calculating Quality Reporting Service (CQRS).

iWantGreatCare offers a paper-free, moderated, easy-to-use solution which meets all NHS England’s FFT requirements. Using this solution allows you to benefit from the expertise iWantGreatCare has obtained through delivering FFT in hospital and community settings since 2012. This frees time for managers, staff and clinicians to concentrate on providing the best possible care to patients.